Terms of Use

1. Parties and acceptance

These terms form the agreement between Çetin KOCATÜRK (“we”), who develops and publishes the OfferMed app, and the person or organisation using it (“you”). By downloading and using the app you accept these terms. If you do not accept them, do not use the app and remove it from your device.

The Privacy Policy forms an integral part of these terms. Apple's own terms also apply to the distribution of the app and to purchases.

2. What the service is

OfferMed is an iOS app that prepares the price offer document a medical tourism agency presents to a patient. You pick a package template, enter the patient's name and the price, and the app turns it into a print-ready PDF in the patient's own language. Delivering that document to the patient is up to you.

The app is not an intermediary, payment, booking or appointment service, and it is not a party to the relationship between you and the patient.

3. How your data is stored

OfferMed has no backend server. Your agency profile, your logo, your treatment catalog, your package templates, every offer you create and every PDF file are stored on the device you use, and nowhere else. We hold no copy; nothing is backed up to a server and nothing is synced between devices.

A subscription and an archive are not the same thing. Your subscription is tied to your Apple account, so on a new device “Restore purchase” brings it back; your offer archive does not come back. We recommend sharing the offers you want to keep as PDFs and sending them to yourself — that is the only way the app moves your data off the device, and it is entirely under your control.

Backing up and archiving your data, and complying with any retention obligations, are your responsibility. We are not liable for loss of data (§10).

4. Your responsibilities

• Accuracy of content. The procedure names, descriptions, prices, currency, validity period and hospital or clinic details you enter are your own statements. The app does not verify, review or correct them. The document you produce is legally your document.
• Translations. The app renders its interface and document labels in the supported languages, but it does not translate the text you write. Making sure the content of the document is correct and understandable in the patient's language is your responsibility.
• Patient data. You enter the patient's personal data into the app, so you are the controller of that data. Informing the patient, obtaining consent where required, and complying with GDPR — or KVKK for patients in Türkiye — are your obligations. See Privacy Policy §3.
• Regulatory compliance. Complying with local rules on medical tourism, healthcare advertising and price statements is up to you.
• Device security. Because the data lives on your device, keeping that device secure (screen lock, up-to-date operating system) is your responsibility.

5. Not medical advice

OfferMed does not provide medical advice. It does not diagnose, does not recommend treatment, and does not assess whether a treatment is suitable for you or your patient. It only produces a price offer document from the information you enter. Every decision about treatment is the responsibility of qualified healthcare professionals.

6. Pricing and subscription

Free use

The app is free to download. On the free tier you can create 25 offers in total. Once that allowance is used up, your existing offers can still be opened, shared and edited; only the creation of new offers stops.

OfferMed Pro

Pro is an auto-renewing subscription that provides unlimited offer creation and an unlimited archive. It is offered on a monthly and an annual term.

• The price is the amount shown on the purchase screen and in the App Store; it varies by country and currency. If Apple changes the price, the amount in the app changes with it.
• Payment is charged to your Apple account when you confirm the purchase.
• Automatic renewal. The subscription renews automatically for the same term unless it is turned off at least 24 hours before the end of the current period. The charge is taken within the 24 hours before renewal.
• Cancellation. You can turn renewal off at any time on your iPhone under Settings › your Apple Account › Subscriptions. Cancelling takes effect at the end of the period you have paid for; you keep Pro until then. Subscription management is handled by Apple and cannot be done from inside our app.
• Restoring. On a new device with the same Apple account you can bring your subscription back with “Restore purchase”. Note that this does not restore your archive (§3).
• If the subscription ends, the free tier rules return: new offers are limited to your remaining free allowance, and the archive is limited to the 100 most recent offers. That limit does not delete anything retroactively, but creating a new offer may drop the oldest records.

7. Refunds

Because purchases are made through Apple, refund requests are decided by Apple; we do not handle the payment and therefore cannot issue refunds. You can submit a request at reportaproblem.apple.com. Your rights under consumer law are unaffected.

8. Intellectual property

The app itself — its name, logo, interface, document templates and code — belongs to us. What you receive is a non-exclusive, non-transferable right to use the app in accordance with these terms. You may not reverse-engineer, copy, rent out or redistribute it.

In return, the offers and PDFs you produce are yours. We claim no rights over their content; technically we have no access to it either.

9. Acceptable use

You may not use the app to:

• produce misleading or false documents, or documents for services not actually offered,
• issue offers in the name of another organisation by using its name, logo or identity without permission,
• market an unlawful healthcare service,
• circumvent the free usage limit by technical means, or disable the subscription check.

If use contrary to these rules is identified, we may terminate the service (§11).

10. Limitation of liability

The app is provided “as is”. We make no commitment that it will run uninterrupted or error-free.

We are not liable for:

• consequences arising from information you entered being wrong, incomplete or out of date — including pricing errors,
• the commercial relationship between you and the patient, the treatment itself, or the service of any healthcare provider,
• loss of data — through loss or failure of the device, removal of the app, or a change of device (§3),
• indirect losses such as lost profit, lost business or damage to reputation.

In any event our total liability is limited to the amount you paid for the app in the 12 months before the loss arose. This limitation does not affect mandatory provisions of applicable consumer law, nor cases of intent or gross negligence.

11. Changes and termination

We may improve the app and add or remove features. If these terms change, the new version is published at this address and the “Last updated” date is revised; if a change is material we will also announce it inside the app. Continuing to use the app after a change means you accept the new terms.

You can end this agreement at any time by removing the app from your device; you must cancel your subscription separately as described in §6 — deleting the app does not cancel the subscription.

12. Governing law

These terms are governed by the laws of the Republic of Türkiye. If you are acting as a consumer, the consumer arbitration committees and consumer courts at your place of residence have jurisdiction; otherwise jurisdiction is determined by the general rules. Rights granted to you by the consumer law of your own country that cannot be limited by contract are unaffected.

13. Contact

Questions: info@selhux.com